All Systems Operational
North America Operational
North America Portal UI
Operational
North America Analysis
Operational
North America API Submissions
Operational
North America Hosted Appliances Operational
EMEA Operational
EMEA Portal UI
Operational
EMEA Analysis
Operational
EMEA API Submissions
Operational
EMEA Hosted Appliances Operational
On-premises Operational
On-premises customers
Operational
Other Services Operational
Global Threat Intelligence Knowledge Base
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Email Migration Sep 27, 2023 18:00-20:00 UTC
As announced in prior release notes, we will be changing our outbound email hosting service and will be changing the sender address for emails sent to customers from no-reply@lastline.com to no-reply@vmware.com. Customers should make appropriate adjustments to spam filters and tools to accept emails from this new address.

The following exceptions will apply:

1) On-premises customers who have configured their Managers with a custom mail relay but have left the sender address at the default no-reply@lastline.com will remain as-is until a future appliance version update.

2) Sensor appliances that inspect customer mail use a configurable sender address when needing to bounce mail back. The default address of no-reply@lastline.com will also remain as-is until a future appliance version update.

Posted on Sep 13, 2023 - 23:09 UTC
Past Incidents
Sep 25, 2023

No incidents reported today.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Completed - The scheduled maintenance has been completed.
Sep 21, 10:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 21:00 UTC
Scheduled - We will be migrating our Threat Intelligence database from a physical data center to a cloud-based solution. During this migration on-premises Manager, Pinbox, and Analyst appliances will download a fresh copy of this database and rewrite it locally.

During the download phase appliances will show a warning, but there is no impact at this point. The rewrite phase will take approximately 15 minutes, and during this time the Threat Intelligence database will be in an inconsistent state which may lead to temporary errors and/or degraded analysis results.

Furthermore, after this change, on-premises customers still on versions at or below 9.3.2 will no longer receive updates from the Threat Intelligence database. Customers still on those old versions are recommended to upgrade to a supported release.

Sep 6, 18:56 UTC
Sep 20, 2023
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.